01/04/2023 Order 2253169 AquaCal SQ166R Heatwave Icebreaker Heat-Cool Pool Heat Pump $6262 - Clayvis Rawlins 23484 MOUNTAIN BREEZE DR, MURRIETA, CA 92562-5033, 954-599-0053. Filed a band charge back for delivered Pool Heat pump.
Customer issue: Package didn't arrive
Customer comments:
Arriving too late, just want to cancel it .
Claim items:
1 of 1 Aqua Cal SQ166R Heatwave Icebreaker Heat-Cool Pump SQ166ARDSBNN
Product Amount: USD 6809.93
Order details: USD 6809.93 () January 4, 2023
Refunds: USD 6809.93
Shipping details:
Package 1 - SAIA SAIA LTL FREIGHT (105432416304) January 9, 2023
Your Representations:
February 23, 2023[Seller correspondence]: -- Proof of delivery document showing the recipient's signature (such as a copy of a signature confirmation or return receipt from the courier). The copies of delivery document showing the recipient's signature emailed to: f31hmbpp2fnsy5p@marketplace.amazon.com -- The courier's name. SAIA LTL FREIGHT -- The tracking or airway bill (AWB) number. PRO 10543241630 -- The delivery address. Clayvis Rawlins 23484 Mountain Breeze Dr Murrieta, CA 92562 -- The delivery date. DELIVERED ON 1/16/23 AT 2:07 PM - 2:17 PM
Your Appeals:
February 12, 2023Buyer accepted the delivery with a signature on file on 1/16/2023, and buyer refused to return the unit. The signed document is available if needed. Please help to get the unit returned back to us. Here is the online tracking info: Carrier: Saia Pro Number | 10543241630 SHIPPER Aquacal Autopilot 2737 24Th St N Bldg 1 Saint Petersburg, FL 33713 CONSIGNEE Clayvis Rawlins 23484 Mountain Breeze Dr Murrieta, CA 92562 Shipment Information History Date Time Location Activity 1/16/23 02:17 pm MURRIETA, CA Delivered 02:07 pm MURRIETA, CA Arrived at Delivery Location 08:21 am Fontana, CA Dispatched for Delivery 1/15/23 10:34 pm Fontana, CA Load Trailer: 485326 1/14/23 12:04 am Fontana, CA Unload Trailer: 284965 Assigned 1/13/23 12:49 pm Fontana, CA Arrived at Destination Terminal 07:24 am Phoenix, AZ Departed from Terminal 06:28 am Phoenix, AZ Arrived at Breakbulk Termin
layvis Rawlins
From:clayvis27@icloud.com
To:eSeasonGear
Fri, Feb 24, 2023 at 10:11 AM
I contacted Amazon to re process payment . I have no control , contact them .
Sent from my iPhone
On Feb 23, 2023, at 6:15 PM, eSeasonGear wrote:
This is the last email, please pay us asap before we report the unit is stolen by you and take legal actions.
Regards,
eSeasonGear